Return Authorization

If your order arrives damaged, a product is defective, or we’ve made a mistake in your order, contact us to request a refund or exchange of merchandise.

  • Returns must be requested within 14 days of arrival.
  • All returns must include an RMA number (request below).
  • We will pay for return shipping if we made a mistake in your order.

Once you have an RMA number, repackage the items (if needed) and ship back to us through the shipping method of your choice.

 

Mailing Address

SpecOps.Net
Attn: RMA ######
205 Colorado Ave.
Merino, CO  80741

 

Return Authorization Request

Your Name (required)

Your Email (required)

Your Phone (required)

Are you requesting a Refund or Exchange?

Reason for Return

Order Number

Product(s)

Prefer to Call?

You are welcome to call us to discuss your order.

970-521-2476

Condition

All products must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals.  Open box items will be inspected and are subject to a restocking fee of $10 if any of the above components are not found in good order.

​Coverage for insurance, brokerage, and duties on returned items is the responsibility of the shipper.

A product that has been shipped back to us in used/damaged condition will not be refunded or exchanged.

Returns

When making a return we will provide a refund of the purchase price of the merchandise excluding the shipping charges and restocking fees.
 
If the purchase included free shipping, the amount refunded will be the less the shipping charges we incurred.

Exchanges

When making an exchange we will provide a credit for the purchase price of the merchandise excluding any shipping charges and restocking fees.
 
If the purchase included free shipping, the amount refunded will be the less the shipping charges we incurred.
 
When returning for a replacement we will ship the replacement to you at no charge.

Limitations

The liability of SpecOps.Net is limited to and will not exceed the replacement price of your purchase.  SpecOps.net will not be held liable for any special, incidental or consequential, damage or injury resulting from the possession, use, misuse or loss of the merchandise manufactured and or sold either directly or indirectly through SpecOps.Net including our regular and custom ordered manufactured products, or products made by other companies and sold through SpecOps.Net.